Clear terms for paid Avenlo services.

Last updated: 8 October 2026

1. Before purchase

Before a paid service is purchased, Avenlo presents the applicable plan, price, currency, service period, payment information and service-specific terms. Please review these details before completing payment.

2. Service period

Paid candidate services are currently offered for defined service periods. At launch, these services do not automatically renew unless the applicable purchase terms expressly say otherwise.

3. Cancellation

Cancellation requests should be sent to support@avenlo.in with the account email and relevant order or payment reference. Cancellation does not by itself guarantee a refund; eligibility depends on the applicable service terms and applicable law.

4. Refund requests

Refund requests are reviewed against the service-specific terms accepted at purchase, the status of service delivery and applicable law. If a refund is approved, Avenlo will process it through the applicable payment method or payment provider workflow.

5. Failed, duplicate or reversed payments

If a payment is duplicated, fails after a debit, is reversed by the payment provider, or otherwise requires reconciliation, Avenlo will review the payment record and take the appropriate settlement or refund action through the payment workflow.

6. Service outcomes

Payment for a service does not guarantee employment, an interview, a job offer, placement or any particular professional outcome. Refund eligibility is not based on whether a candidate receives a particular career outcome unless a specific service term expressly provides otherwise.

7. Contact

For cancellation or refund support, contact support@avenlo.in with sufficient transaction details to identify the purchase.